Terms & Conditions

Order Minimums: For a limited time, place your opening order for only $300! You can also place re-orders online for only $200.  Opening orders of $500 and more will receive 6 free 9 oz candles of your choice.

Party/Ecommerce Sites: Listing Inglenook & Co. candles and wax melts on such sites as Ebay, Craiglist, Etsy, or Amazon or the like is strictly prohibited. By accepting these policies, you authorize Inglenook & Co. to have the right to contact such third-party site and remove any listings with Inglenook & Co. products.

Returns/Exchanges/Defectives: Returns and exchanges must be in original condition. We accept returns (and exchanges) of unaltered products within 14 business days at the customer's expense with a 10% restocking fee. There is no restocking fee if you would like to exchange for other candle products of equal value, but the customer is responsible for the shipping cost of returned items and the shipping cost of the replacement items. Defective candles will be refunded or replaced if reported within 90 days of purchase.

Zip Code Exclusivity: Inglenook & Co. determines exclusivity based on your store's Zip Code location along with other criteria, such as, but not limited to, demographic, target market, purchase history, etc. We use Zip Code Exclusivity as a guide. To remain an "Active Stockist" and maintain Zip Code Exclusivity, we look at seasonal order history.

• Place an opening order within one month of application approval
• Order once a quarter (every three months) to keep seasonal order history up to date
• Total orders must equal at least $5,000 during the calendar year, January through December

We reserve the right to move a store from "Active" status to "Inactive" status if they do not meet the requirements for Active status. Inactive accounts do not have a right to zip code exclusivity. If your store is expanding or moving locations out of your registered Zip Code, please let know so we can verify Zip Code availability and update your account!

We reserve the right to have no exclusivity access at any time, especially for those businesses that operate online, through catalog or franchise stores, or host occasional 'pop-ups.' Zip code exclusivity does not apply to stores in Campobello, South Carolina.

Resources: As a wholesale partner, you may use any images, pictures, or text from inglenookandco.com as part of your marketing strategy. We want to help promote your new candle line to your customers!  

Cancellation: Cancellation of any order before it’s shipped is subject to a 10% restocking fee.

By placing an order, you are understanding and agreeing to adhere to these policies. You also agree to receive promotional emails with studio highlights such as new fragrances, products, sales, etc.